1. Introduction and Scope
Alpha Mehar Solution ("Alpha Mehar", "we", "us" or "our"), having its registered office at Plot No. 44, Patrakar Colony, Jhanwar Road, Chokha, Jodhpur-342008, Rajasthan, India, respects your privacy. This Privacy Policy explains what personal information we collect when you visit our website at alphamehar.com (the "Website") or write to us, how we use it, who we share it with, and the choices you have.
This policy applies to the Website only. Our products, including StrongInvest, are separate services with their own terms and privacy policies, available at stronginvest.in. If you use a product, please read that product's privacy policy as well.
By using the Website, you acknowledge that you have read this policy. If you do not agree with it, please do not use the Website.
2. Information We Collect
The Website is an informational website. It has no user accounts, sign-up, login, payment or enquiry forms. We collect only the following limited information:
- Information you send us. When you email us at one of the addresses listed on the Website, we receive your email address, your name if you include it, and the contents of your message and any attachments. You decide what to share with us.
- Technical information. When you visit the Website, our hosting provider and your browser automatically exchange certain technical details, such as your IP address, browser type and version, device and operating system, the pages requested, referring page, and the date and time of the visit. These details are usually recorded in standard server logs.
We do not knowingly collect sensitive personal information, such as financial account details, government identity numbers or health information, through the Website. Please do not send such information to us by email.
3. Cookies and Similar Technologies
As of the date of this policy, the Website does not set cookies of its own for tracking, analytics or advertising, and it does not use third-party analytics or advertising tools. Your browser may store small technical files, such as cached fonts or style files, to help pages load faster. You can clear or block these in your browser settings.
If we add analytics or other tools in future, we will update this policy before or at the time we do so.
4. How We Use Information
We use the information described above only for limited purposes:
- to read and respond to your emails, enquiries and business requests;
- to operate, secure and maintain the Website, and to detect and prevent misuse, fraud or technical problems;
- to understand, in a general way, how the Website is accessed, so that we can keep it working properly;
- to comply with applicable law, and to establish, exercise or defend legal claims.
We do not sell your personal information, and we do not use it for automated decisions that significantly affect you.
5. Basis for Processing
We process personal information that you voluntarily provide to us, for example by emailing us, on the basis of your consent and for the purpose you provided it. We may also process information where it is necessary for a lawful purpose permitted under applicable Indian law, such as keeping the Website secure or meeting a legal obligation. You may withdraw your consent at any time by writing to us, as explained in Section 10.
6. Sharing of Information
We share personal information only where needed and only as described below:
- Service providers. Trusted providers that help us run the Website and our email, such as web hosting and email services. They may process information only on our behalf and for those purposes.
- Legal and safety reasons. Government authorities, courts or other parties where required by law, legal process or a lawful request, or where needed to protect our rights, property or safety, or that of others.
- Business changes. A successor or buyer, if Alpha Mehar Solution is reorganised, merged or its business or assets are transferred, subject to the protections of this policy.
7. Third-Party Services and Links
To display text in our chosen typefaces, the Website loads fonts from Google Fonts. When your browser requests these fonts, Google receives technical information such as your IP address and browser details, under Google's own privacy practices. If these fonts cannot be loaded, the Website falls back to your device's standard fonts.
The Website also links to other websites, including stronginvest.in. We do not control those websites and are not responsible for their content or privacy practices. Please review their policies when you visit them.
8. Retention
We keep emails and related records only for as long as needed to respond to you, to manage any ongoing business discussion, and to meet our legal, accounting and dispute-resolution needs. Server logs are kept for a limited period in line with our hosting provider's practices. After that, we delete the information or anonymise it.
9. Security
We use reasonable technical and organisational safeguards to protect personal information against unauthorised access, loss or misuse, including keeping the Website free of forms that collect data. However, no method of transmission over the internet or of electronic storage is completely secure, and we cannot guarantee absolute security. If you believe your information has been compromised, please contact us promptly.
10. Your Rights and Choices
Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may:
- ask for a summary of the personal information we hold about you and how it is used;
- ask us to correct inaccurate or incomplete information, or to update it;
- ask us to erase your personal information, where we no longer need it for the purpose it was given or for a legal reason;
- withdraw your consent to our use of your information, which does not affect use that took place before you withdrew it;
- nominate another person to exercise these rights on your behalf in the event of your death or incapacity;
- raise a grievance with us about how your information is handled.
To use any of these rights, email us at info@alphamehar.com. We may need to confirm your identity before we act on a request, and we will respond within a reasonable time and in line with applicable law. If you are not satisfied with our response, you may approach the Data Protection Board of India or another authority, as provided by law.
11. Children
The Website is intended for adults and is not directed to anyone under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has sent us personal information, please contact us and we will delete it.
12. Transfers Outside India
Some of our service providers, including font and email services, may process information on servers located outside India. Where this happens, we rely on providers that apply reasonable safeguards, and we handle your information in line with this policy and applicable law.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in the Website, our practices or the law. When we make a material change, we will update the date at the top of this page. Please review the policy periodically. Your continued use of the Website after an update means you accept the revised policy.
14. Grievances and Contact
For questions about this policy, to exercise your rights, or to raise a privacy complaint, please write to us at info@alphamehar.com, or for business matters at business@alphamehar.com. Please put "Privacy" in the subject line so that we can direct your request to the right person. We will acknowledge your message and aim to resolve it within a reasonable time.
Alpha Mehar Solution
Plot#44, Patrakar Colony, Jhanwar Road, Chokha, Jodhpur-342008, Rajasthan